FAQ

Shipping

To which countries do you ship?
We ship to most countries. Contact us to check availability if your country is not listed at checkout.
How much is shipping?
Shipping varies by destination. Shipping costs and available methods are displayed at checkout.
Can you ship to a PO Box?
Shipments sent using Australia Post may be sent to any address. Shipments sent by courier must be sent to a physical address.

Pricing

Do you provide volume pricing?
Volume pricing is available on request.
Are prices inclusive of sales tax?
All prices are inclusive of GST (Australian Goods and Services Tax). Orders delivered outside Australia are exempt.
Which currencies do you accept?
All prices are in Australian dollars (AUD). All payments are processed by Paypal in AUD at Paypal’s daily exchange rate.

Payment

What payment methods do you accept?
We currently accept payments through Paypal. Payments can still be made via credit card without a paypal account. Shipment is subject to clearance of funds. New England Instrument Co does not retain credit card or bank details.